Frequently Asked Questions
Do you have a question?
Check the answers to the frequently asked questions about
our dog tag, personalization, and order fulfillment.
We make dog ID tags from brass and nickelsilver. Designs and texts are stamped with metal stamps and then filled with permanent marker.
Each tag is handmade at 100%—from the embossing of the pattern to the finishing touches. This means that there may be slight variations, irregularities, or minor misalignments, which are a natural result of handcrafted work.
These details do not affect readability or quality – on the contrary, they add a unique character to each piece and emphasize its artisanal style.
We offer dog tags in various shapes and sizes, so you can match them to your dog's size and your own preferences:
25 mm circle
30 mm circle
Moon – 16 mm x 32 mm
Hexagon – 26 mm x 30 mm
Heart – 26 mm x 28 mm
The front of the address tag features the pet's name and the selected design, and on the back, I include the owner's phone number.
However, it is possible to customize it – it doesn't have to be the standard layout with a name and phone number. If you want to change something, just enter your suggestions in the order notes.
To each address tag, I attach a jump ring, which makes it easy to attach it to a collar or harness.
Yes, that's possible – just enter both phone numbers in the appropriate field on the product page.
Yes. Brass and nickel silver are solid, corrosion-resistant materials. Brass naturally develops a patina over time, giving the address plaque a stylish, vintage look. If you want to restore its shine, we include a piece of steel wool and a polishing cloth with every shipment—just give it a gentle rub.
We make address labels within 7 business days from the moment of payment booking.
Due to personalization, returns are not possible – each ID tag is created as a custom order. Of course, if there was an error on our part, we will correct it at our expense.
I offer delivery via InPost courier (14.99 PLN) and to InPost parcel lockers (11.99 PLN). For international shipments, the price is shown in the order summary.
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